[Review] Beware of Ten hour Break-in Rip-off
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Beware of Ten hour Break-in Rip-off

This is a discussion on Beware of Ten hour Break-in Rip-off within the Product Reviews, Write-Up's, and How-To's forums, part of the Member's Forums category; I just bought Commander XT 1000 and was told when I bought it that there was a ten hour break-in service required. Well, when I called today to schedule I ...


  1. #1
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    AngryBeware of Ten hour Break-in Rip-off


    I just bought Commander XT 1000 and was told when I bought it that there was a ten hour break-in service required. Well, when I called today to schedule I was told for first time that this was going to cost me over $500 YES THAT IS FIVE HUNDRED DOLLARS and I have not even hardly used it. And by the way the flimsy cable that snapped when I used it for the first time to pull me out that is not covered either. Oh not happy with that here is a number to call to BBR or whoever made this overpriced plastic junk and after being on hold for over half an hour I get some B_ _ _ H named Martina that refused to let me talk to someone else and would just say maintenance is a customer's cost and anything with the winch is not there problem. I would never buy another can-am anything after this experience.

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    LBR
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    I noticed your from Florida ....is that where you purchased your Commander from or was it from out of state?

    Sent by my twin-turbo Droid Razr

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    AngryTen hour Break Rip-off

    Yes bought it new (2012) from dealer in Florida. I blame both the dealer and can-am but mostly can-am. I just can't believe they can get by with this!!

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    LBR
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    I really think it's a shame that dealers can charge such a varying rate ...like from $150 up to $650 for the same 10 hour service ....yes, labor and supplies charges vary a little thru the US and Canada, but not as much as peeps have reported

    I also believe that some dealers are over charging hourly for their servicemen to "learn the Commander on the owner's dime "....was that possible in your case ya think?

    Sent by my twin-turbo Droid Razr

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    hi,
    your getting screwed with a commander 10 hr service by the dealer, it would not matter if you had a polaris, a yamaha, boat, jet ski or atv, that dealer would kill you on any of it, he is screwing you. but you have choices, go to another dealer, OR #1 suggestion... do it yoruself, i do all my own, commander, polaris, jet skis, etc. i can tell you that you can do your own 10 hr service for around 70-110 dollars depending where you by your oils,etc.. mine was 77.50 total.. its an hour and half work and yoru done.
    the problem with STEALERSHIPS of ALL brands is rip off on 10 hr service. you buy and keep receipts and do your own, it will by law still be covered under warranty. doing yoru own is very rewarding in learning your machine, and GET THIS!!! YOU KNOW it was done and done right and how and where it was done. I have known dealers to charge for things that NEVER got done..

    as to teh winch, i think it is covered by warn, depend swho made it, if it was a rope failure, then they or any atv winch maker would not cover a broken winch line for obvious reasons, buy a new line for 60 and be done with it.

    i feel you pain, i have wrote articles on dealership theft, check out mine on pwc today under winterizing yoru waverunner...it happens all over the board, all brands, most dealers. if you find one of the few great dealers stick with him/her/ commanders are the very best side by side...

  7. #6
    3/4 Throttle mcmantim's Avatar
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    Have you contacted BRP to tell them about your dealer experience? I had purchased some Sea Doos before from a dealer that was ripping me off on service charges and filed a complaint, BRP looked into the dealers practices and they are no longer a dealer for BRP products.

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    1/4 Throttle lorneinmt's Avatar
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    Quote Originally Posted by aford2 View Post

    I just bought Commander XT 1000 and was told when I bought it that there was a ten hour break-in service required. Well, when I called today to schedule I was told for first time that this was going to cost me over $500 YES THAT IS FIVE HUNDRED DOLLARS and I have not even hardly used it. And by the way the flimsy cable that snapped when I used it for the first time to pull me out that is not covered either. Oh not happy with that here is a number to call to BBR or whoever made this overpriced plastic junk and after being on hold for over half an hour I get some B_ _ _ H named Martina that refused to let me talk to someone else and would just say maintenance is a customer's cost and anything with the winch is not there problem. I would never buy another can-am anything after this experience.
    Ya I know what you mean. when i bought my cammander the dealer didnt charge for the first service ... ya right but he did charge about $350 over the sug. retail price and called it shipping. when I complaned about the cab heat to the can am it self i got the run around they said to talk to a dealer and wanted to give me the closest dealer info to me ... when i told her i allready talked to them because thats were i bought it and wanted to talk to a can am tech she said that I could not do that & i have to go threw the dealer.kind of like beating your head against a brick wall. Acording to the dealer can am dosent see were there is a cab heat problem... my gess is that can am don't want to admit it because they would have to do a recall and that means $$$ ... sucks for the working man that pays there over inflated prices hu. well enuff of my complaning.. hope you have better luck than i have .

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    1/4 Throttle LILWILL's Avatar
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    I just took mine in yesterday to get serviced, 3 extra quarts of oil 1 filter and i extra key and it cost 305.00.

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    1/4 Throttle Hunting721's Avatar
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    I just had my 10hr service done and it was $151.00. That was oil, filter and greasing all suspension fittings and detailing it after service. Something that is
    Common practice for them I believe.

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    1/4 Throttle lorneinmt's Avatar
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    I think I paid $28 for one gal here when I had the atvs . I think I am doing my own oil changes from now on. The last one was like $150 pretty high labor hu

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