Can-Am Commander Forums banner
1 - 11 of 11 Posts

·
Registered
Joined
·
32 Posts
Discussion Starter · #1 ·
I ordered the soft doors from Mammoth skins on Sept. 19th. Was told that the doors would ship the coming Friday the 23rd. Received a confirmation sales order via e-mail the next day, Tuesday. Should have been 4-5 days UPS grd to me. Started trying to call them last Wednesday to get a tracking number. All I could get was voice mail or a message that voice mail was full and could not receive any more. I even tried to e-mail them and received no response. I was counting on the doors before I left on my trip. Left today with no doors. When and if they show up I wil have to have them shipped to where I am at the time. I have tried several times a day since last Wednesday to get thru by phone with no luck.

Has anyone else had any recent contact with them?
 

·
Super Moderator
Joined
·
2,339 Posts
Shoot asof2122 on here a pm....believe he had one ordered in August and, just like yourself, was waiting for it to arrive ......Lance

sent by TapaTalk ...please excuse brevity
 

·
Registered
Joined
·
15 Posts
I ended up not going with the Mammouth's stuff. I did read that they have a manufacturing lead time on their stuff. Seems like it was less than 2 weeks though...
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #4 ·
I called and spoke with a lady who told me 5 days to ship, she even said that it would ship that Friday. Their web site says 5 days also. All I can do is try to start calling again tomorrow and maybe get someone to answer the phone. :unsure:
 

·
Super Moderator
Joined
·
2,339 Posts
I called and spoke with a lady who told me 5 days to ship, she even said that it would ship that Friday. Their web site says 5 days also. All I can do is try to start calling again tomorrow and maybe get someone to answer the phone. :unsure:
Keep us in the know ....most of these cases have a very good reason for delays ....something could have happened on their end or shipping company bugaboos.....it does suck not knowing tho!

sent by TapaTalk ...please excuse brevity
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #6 ·
Good News! Got thru to them this morning. The reason I could not reach them last week was that they were in the middle of moving locations. They had trouble with phones and internet. But my order had not shipped yet. Good news in a way. She will now over night it direct to me. That makes up for it not shipping on time. Thats good customer service. I thought something had to be wrong, I had been reading all good reviews on them. It just had me worried that I could not reach anyone last week for three days, thats just not right for any company. But all should be good now. Will let all know after I receive them and what I think of them.

Thanks
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #8 ·
I will. I don't have the Can Am roof, I have the hard roof from Bad Dawg. I wont be able to get the doors shipped to me till next week. Were at the Balloon Fiesta in Albuquerque right now parked in the field with 100's of other RVs. No shipping address. When I get to Farmington next week I will have them shipped to me then. I'll post a picture of them after install.
 

·
Super Moderator
Joined
·
2,339 Posts
Glad to hear you got ahold of them....definately a good reason for them behind on shipping out and not answering customers back promptly ....but would have been nice for them to email everyone explaining the delay tho...



sent by TapaTalk ...please excuse brevity
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #11 ·
Yes, I received them while I was on my trip. Just getting to a point to where I felt good enough to install them. Did that this weekend.

Real pleased with the quality of the doors. Heavy canvas and plastic. Should hold up good.

Installation was pretty easy. Had to remove the roof to get easier access to the top roll bar. Good heavy duty Velcro straps and placed in the right places to pull it tight. One of the brackets on the full tilt wind shield I have was in the way, but was able to cut and trim the strap as needed and still have plenty holding it on. There are ten snaps on each side that have to be screwed into the side of the Commander's body. On the drivers side, there are two snaps that need to be installed right where the air intake in located. If you go up high enough so that the canvas does not cover the intake, it leaves too much slack in the canvas. I installed it as close as I could and will need to fold the canvas up to the snaps and sew it back to it's self. I have the aluminum rock sliders installed with the Can Am name cut out in it. One of the snaps fall right in the cuts outs for the Can am. I will need to fold the corner under and reinstall a new snap above the cut outs. Other than that all else went good.

I drove it this morning to my dealer to have my turn signal kit and the multi mount kit installed. It was 26 deg. when I drove it over. You can fell a little air moving thru the cab, but not much at all. I didn't go far enough for the engine to heat up and start to warm up the cab. But I think it should do real nice when I get a chance to test it out for a while.

Over all, I'm very pleased with the doors and think they are worth the cost.
 
1 - 11 of 11 Posts
Top